Common questions about shipping, delivery, and ordering
What is your delivery time for marine spare parts?
With our large warehouse stock in Bhavnagar, Gujarat, we can deliver most in-stock items within 24-48 hours for domestic orders. International shipping typically takes 3-7 business days depending on the destination country. For urgent requirements, we offer expedited shipping options. Contact our 24/7 emergency hotline at +91 9558424949 for immediate assistance.
Do you ship internationally?
Yes, we ship marine spare parts worldwide to over 50 countries including Greece, Italy, Germany, Cyprus, Netherlands, USA, UK, Turkey, UAE, Singapore, Bangladesh, Philippines, Indonesia, Sri Lanka, and many more. We handle all export documentation, customs clearance, and provide door-to-door delivery services. Our experienced logistics team ensures smooth international shipping.
What payment methods do you accept?
We accept various secure payment methods including bank transfers (Wire/SWIFT), Letters of Credit (L/C), and other international payment methods. Payment terms can be discussed based on order value and customer relationship. We work with established customers to provide flexible payment solutions.
How do I request a quote for marine parts?
You can request a quote by filling out our contact form on this page, calling our sales team at +91 9723298676 or +91 8460565550, emailing us at sales@utsmarinellp.com, or using our 24/7 emergency hotline at +91 9558424949. Please provide part numbers, engine model, quantity, and delivery location for accurate pricing.
Do you offer emergency services for urgent vessel requirements?
Yes, we provide 24/7 emergency support for urgent marine spare parts requirements. Our emergency hotline (+91 9558424949) is available round-the-clock to assist with critical vessel situations. We understand the importance of minimizing vessel downtime and can arrange expedited processing and shipping for emergency orders.
What information should I provide when requesting parts?
For accurate quotes and faster service, please provide: part number or description, engine manufacturer and model (e.g., MAN B&W K98MC-C, Sulzer RTA84), quantity required, vessel name and location, delivery port or address, and any specific certification requirements (IACS inspection, material certificates, etc.).